The numbers behind every contract
340+
Commercial Sites
Active across Greater Sydney
9
Years Operational
Founded 2017, never missed a season
$20M
Public Liability
Certificate available on request
48h
Rain Reschedule
Guaranteed rebook, no chasing needed
1
Dedicated Manager
Assigned at contract signing
Procurement FAQ
Every question on your tender checklist.
Already answered.
These are the objections strata managers and facility coordinators raise in procurement meetings. We have answered each one with the operational detail that matters.
Every Turf crew operates in pairs, and each region has a standby crew rostered from 5 AM. If a primary crew is unavailable, the standby crew receives the site list automatically via our scheduling platform. Your sites are serviced on schedule — you receive a notification, not an excuse. In nine years of operation we have never skipped a contracted visit due to crew availability.
Our operations desk monitors Bureau of Meteorology forecasts 72 hours in advance. When rainfall exceeds 15mm in a 24-hour window, affected sites are automatically flagged and rebooked within 48 hours at no extra cost. You receive an SMS notification with the new service date before 7 AM on the original day. There are no phone calls required from your end.
Yes — this is standard for every portfolio contract. One consolidated invoice is issued on the 1st of each month, itemised by site address and service type. It is formatted for direct upload into Xero, MYOB, or Strata Master. If your accounts team requires a purchase order reference per property, we map those at contract setup and they appear on every line item automatically.
Ready to consolidate your portfolio?
Tell us how many sites you manage and we will have a tailored proposal back within 24 hours.
Turf holds $20 million public liability insurance (certificate available on request), $5 million products liability, and full workers compensation for all staff. All crew members hold current White Cards, and our SWMS documentation is updated annually and available to your WHS manager within 24 hours of contract signing. We are registered with the NSW iCare scheme and maintain a zero-incident safety record across all managed sites.
At contract signing you are assigned a dedicated Portfolio Manager — a single named contact who knows every property in your portfolio. They respond to emails within 2 business hours and are reachable by phone between 7 AM and 5 PM Monday to Saturday. For after-hours emergencies (storm damage, hazard flags), a duty line is staffed until 8 PM seven days. You will never be triaged through a call centre.
Portfolio Quote Request
A tailored proposal in 24 hours.
Fill in the form and your dedicated Portfolio Manager will prepare a site-by-site proposal with volume pricing. No obligation, no hard sell — just the numbers you need to make a decision.
Volume-priced proposal
Itemised by site, with discounts applied at 5, 20, and 50+ sites.
Named Portfolio Manager
Your single point of contact, assigned before you sign anything.
Compliance pack
$20M liability certificate, SWMS, and White Card register included.
Still comparing contractors?
Download Our Strata Maintenance Capability Statement
A single PDF that answers every question in a standard tender document — compliance, insurance, methodology, and pricing structure. Share it directly with your procurement panel.
- Company registration & ABN
- $20M public liability certificate
- SWMS documentation (current year)
- White Card register (all crew)
- NSW iCare workers compensation
- Equipment list & fleet specifications
- Reference sites (10 active clients)
- Volume pricing schedule
Enter your work email and company name — we will send the PDF immediately. No calls, no follow-up unless you ask.